Our Weekday Curbside Pickup option is available to all customers. Order as little or as much as you need and we’ll bring your groceries out to your car!

In order for us to serve you best, please review the following Frequently Asked Questions (FAQ) for more information about our latest Weekday Curbside Pickup procedures before placing your order.

Have a question or issue that isn’t addressed below? Please contact our Customer Service Manager, Nancy, at (413) 458-5317 x11 or customers@wildoats.coop for additional assistance.

Q: Is there a fee for Weekday Curbside Pickup?

A: Yes, an $8 convenience fee will be added to your order to cover the additional staffing and technical costs required to offer this service. Please note there is no limit on the size of the order you can place with us.

Q: When will my order be available for pickup?

A: Our staff processes orders at 6:00am every weekday morning and makes them available for pickup that same day from 1:00pm through 8:00pm. Any orders received after 6:00am will be processed the following weekday morning.

Q: How do I pay for my pickup order?

A: You will be asked to choose and pay for your purchases online, but you will only be charged at the time of pick-up for the items we have in stock and available that day.

Q: Do I have access to in-store sales and special offers through curbside pickup?

A: Yes, any discounts available to in-store shoppers are available to online shoppers. You can find information about sales, including our latest Co+op Deals flyer, here on our website as well through our social media accounts.

Q: What is your policy for substituting items?

A: Please specify acceptable substitutions if your preferred choices are not available. You may also add notes for our staff about your order. We will do our best to meet your shopping needs with our available stock of each item, but inventory does change throughout the day and as a result of any lingering supply issues. We apologize for any inconvenience this may cause.