Given David Durfee’s planned departure in June 2020 as General Manager of Wild Oats, your Board of Directors has been hard at work finding a great replacement. A small Search Committee of Board members — Tom Cragg, Rose Ellis, Marc Freedman and Barbara Dohaney – started work in March. We hope to have a new General Manager for the store sometime in the Fall.
To assist us with the search, the Board hired Carolee Colter, a consultant with extensive experience supporting co-op boards in hiring general managers. She is a member of Columinate, a national consulting cooperative.
The first step in our search was to gather input from the Wild Oats Board, the management team and staff on the qualifications we should look for in our next GM. Based upon that feedback, we adopted the following list.
The new General Manger should be a person who:
- Strategic thinking: Thinks conceptually, imaginatively and systematically about success.
- Visioning: Creates and communicates a compelling vision with goals. Uses data to demonstrate accomplishment.
- Business planning: Takes vision and strategies and turns them into operational plan(s), aligns plans to mission, vision and values.
- Financial management: Knows meaning of financial variables, how to find them, and how to place them in business context.
- Financial reporting: Creates and uses meaningful business and financial reports. Creates and manages to a budget (operating, capital and cash budgets).
- Managing people: Makes good hiring decisions. Evaluates, inspires, recognizes, delegates work and provides feedback. Provides timely coaching and guidance.
- Negotiation: Explores positions, alternatives to reach outcomes that gain acceptance of all parties.
- Service mindset: Carries out operational and strategic tasks while demonstrating attention to customers (internal and external) and the co-op’s needs.
- Accountability: Is willing and able to hold people accountable for co-op, department, and self success. Willing to be held accountable.
- Courage: Willing to make unpopular decisions when needed, and to have difficult discussions with stakeholders.
- Relationships: builds a relationship with the Board.
Next, we will advertise on employment websites and search engines the Co-op has used before
including, Indeed, LinkedIn and iBerkshires. We will publicize the opening on the Wild Oats own website, Facebook and Instagram pages, and reach out to community organizations that have a relationship with the Co-op. The job announcement will “go live” around June 1st. Watch for a link on the Wild Oats web site. If you use social media, we hope you will share the announcement with friends and colleagues.
Also, we are open to any ideas you may have for possible candidates or places to send the announcement. Please feel free to contact the Search Committee with your questions and ideas, at email@example.com.